1. Introduction

At RackByte LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains the types of information we collect, how we use and safeguard it, and your rights in relation to your data.

2. Information We Collect

• a. Personal Information:
When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing details.
• b. Usage Information:
We may collect information about how you use our services, including log files, IP addresses, browser type, and pages visited.
• c. Payment Information:
If you make a payment, we collect payment information such as credit card details or other financial information. This data is processed securely through our payment gateway provider.

3. How We Use Your Information

• a. Service Provision:
We use your information to provide and maintain our services, including account setup, billing, and customer support.
• b. Communication:
We may use your contact details to communicate with you about our services, important updates, and account related notices.
• c. Service Improvement:
Usage data helps us analyze performance and improve the functionality and reliability of our services.
• d. Legal Compliance:
We may process your information to comply with applicable laws, regulations, or lawful requests from authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment processing, and regular security reviews.

5. Third-Party Services

We may engage third party providers for analytics, payment processing, or other business operations. These providers may have their own privacy policies, and we encourage you to review them.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage or disable cookies through your browser settings.

7. Your Rights

• a. Access:
You have the right to request access to the personal information we hold about you.
• b. Rectification:
You may request corrections to any inaccurate or incomplete personal data.
• c. Deletion:
You may request the deletion of your personal information, subject to applicable legal requirements.
• d. Opt-Out:
You may opt out of receiving promotional communications at any time.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be communicated to users as appropriate. Continued use of our services after such updates indicates your acceptance of the revised policy.

Revision History

This policy was last updated on 8 March 2026. This update does not reflect any change in our services or data handling practices, but is intended to provide additional clarity and transparency.